Does your business have a framework for solving problems? Lean expert Art Smalley was one of the first Americans to work for Toyota Motor Corporation in Japan. There, he learned how to problem solve ...

Start with trust and end with speed. When it comes to solving complicated problems, the default for many organizational leaders is to take their time to work through the issues at hand. Unfortunately, ...

Complex organizational problems and chaos are silent killers of productivity and innovation. In today’s fractured work environment, they are more prevalent than ever. Political transitions, ...

Solving complex problems is a daily expectation—but doing so with clarity, creativity, and strategic precision is what sets professionals apart. This 10–15 hour asynchronous micro-credential equips ...

Have you ever felt overwhelmed by the sheer complexity of a problem, unsure of where to start or how to make sense of it all? Whether it’s juggling competing priorities at work, making a tough ...

How ChatGPT and the Six-Hat Method Present a Powerful Framework for Effective Problem-Solving The unique power that ChatGPT offers empowers the six thinking hats. The six hats, conversely, create a ...

Once a niche process used mostly in product design, design thinking has become a flexible, people-first framework for solving problems across business, education, entertainment, and more. This story, ...

A collection of articles and PowerPoint presentations that provide new improvers (people interested in problem solving and process improvement) with an introduction to the problem solving framework ...

Ethics is a fundamental part of everyday living and should guide our decisions, behaviors, and interactions in both personal and professional settings. Ethics involves determining what is right and ...