CEO of Nintex, helping organizations manage, automate, and optimize business processes and workflows with easy-to-use and powerful software. If the move to remote work over the past couple of years ...

While 2023 was a challenging year for many in the tech sector, investments in automation remained steadily on the rise. According to a recent report from my company, 90% of IT decision-makers claim ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to enhance customer experience. Automating complex processes and repetitive ...

While about 80% of manufacturers either use automation or plan to apply it to their operations, there are still a significant number of holdouts. McKinsey & Company notes that one of the major reasons ...