With the CRM vendor landscape going through so many changes today, it’s an excellent time to check up and see what your vendor’s viability is, what their future prospects look like, and especially for ...

The growing intersection of artificial intelligence and CRM platforms is helping companies automate processes, accelerate decision-making, and predict future trends, thereby driving real-time customer ...

For the fourth year in a row, the CRM Playaz hosted a group of leading vendor executives, industry analysts, startup and institutional investors, and thought leaders for an unscripted, organic ...

NEW YORK--(BUSINESS WIRE)--Emplifi, a leading customer engagement platform, today announced it has been recognized in ‘The 2024 CRM Top 100’ list of vendors by Destination CRM, a property of CRM Media ...

Self-service CRM has arrived. Technologies such as portals, voice recognition, and next-generation search engines have improved so dramatically that they’ve become an indispensable part of the CRM ...

Workbooks CRM is an impressive all-in-one solution that combines robust functionality with ease of use and affordability. Its ...

Customer relationship management is in need of changes – fast. Wrong perceptions and bad execution could take it down a path it doesn’t need to go. Who can we blame? There are the vendors that ...

Gartner says it has added social CRM platforms to its Magic Quadrant research reports in recognition of its growing importance. The research and advisory firm says the addition is in response to “the ...