In addition to maintaining communication with tenants, managing leases, and coordinating maintenance, Property Managers also ...

In recent years, First Call Resolution (FCR) has emerged as a critical element for contact centers looking to become more customer centric. The FCR metric focuses on how well a contact center handles ...

LONDON--(BUSINESS WIRE)--Quantzig, a global analytics solutions provider, has announced the completion of their latest article on the major benefits of web analytics tools for business growth. At ...

According to a new e-book from SAS, its time to be “out in the open with analytics” — that is, open source. The new report explores the potential of combining the benefits of SAS software and open ...