To run a successful business, your management must effectively communicate with your staff, and your staff must effectively communicate with management. This helps to avoid misunderstandings that can ...

Communication skills are crucial for everyone in a small business, especially for managers and owners. Some people are naturally gifted in interpersonal skills, but those who aren't can study and ...

Whenever we interact with people we make assumptions based on what we believe is or isn’t true. We tend to believe that if you and I speak the same language we will both attach the same meaning to the ...

Misunderstandings in academe are common and often innocuous, yet they can create conflict. Perhaps someone misheard something you said, and now they are angry with you. Perhaps they heard your words ...

When we communicate, we use more than just words. The way we stand or sit, the way we gesture, and even the pitch of our voice help contribute to our message. A famous researcher of body language, ...