New white-label platform analyzes 100% of customer conversations and delivers tasks, alerts, coaching, and executive ...

EchoIQ transforms customer conversations into real-time revenue intelligence that drives forecasts, renewals, and growth decisions.

It’s called Everact, and it’s designed to work with the company’s existing Evercheck and Evershelf AI tools to enable ...

Abridge, the leading enterprise-grade AI for clinical conversations, is collaborating with Availity, the nation’s largest ...

Every day, thousands of conversations between businesses and their customers unfold, each containing valuable insights that traditionally vanished into thin air. Conversation intelligence technology ...

Conversational AI Concept - Natural Language Processing - NLP - Computational Linguistics Concept - AI-based Virtual Assistant Generating Voice as a Soud Wave Creating truly conversationally ...

Are we set on merging technology with biology? Source: Tiffany Lucia/CreatingWE The connection between conversational AI and conversational IQ is inevitable, but what's the difference? Artificial ...

With so much of the workforce shifting to hybrid and work-from-home models, it’s become rarer to get genuine face time with colleagues. For better or for worse, our workdays are denser, with fewer ...

Silverback AI Chatbot today announced a significant expansion of its conversational intelligence framework, introducing new capabilities intended to support organizations seeking to manage customer ...

When you buy through affiliate links in our content, we may earn a commission at no extra cost to you. Learn how our funding model works. By using this website you agree to our terms and conditions ...