The role of IT service management (ITSM) in ensuring the smooth functioning and continuity of business operations has become clearer than ever. There’s increasing evidence that well-managed ITSM ...

ITIL, the IT service management (ITSM) best practice framework, has come on in leaps and bounds since it was first introduced due to theUK government’s disillusionment with the way that governmental ...

Kaizen offers a more holistic approach than most IT frameworks in that it aims to improve everything in your organization from people to processes to products.

FORT HUACHUCA, Ariz. - As the Information Technology Service Management (ITSM) environment within the Network Enterprise Technology Command, (NETCOM), exponentially grows; it is critical in terms of ...

SAN MATEO, Calif.--(BUSINESS WIRE)--Nlyte Software, the world’s leading software company developing solutions for automating the management of data center infrastructure, today introduced the first ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Nlyte Software appears to be creating a new IT market ...