The way humans interact with technology has undergone a dramatic transformation over the past decade. Traditional interfaces, ...

Whether paying a bill or getting a bank balance by phone, a Tulsa-based company may be behind the interactive voice recognition technology that asks the questions and gives the answers. Enacomm may be ...

Although speech recognition technology has been around for decades, it’s finally coming into more mainstream usage. Apple’s Siri helped popularize early mass iterations of speech recognition by ...

SAN JOSE, Calif., Nov. 7, 2019 /PRNewswire/ -- Serviceaide, Inc., a global provider of enterprise service management solutions, today announced Luma IVR, a new interactive voice recognition capability ...

Windows 11 Voice Access is a major update to Microsoft's accessibility tools, allowing users to control their desktop entirely with voice commands — no hands or Internet connection required. The ...

For years, IT and business have heard the sexy promise of “IP convergence,” which would allow all sorts of voice- and video-enabled applications to appear in business. However, for most organizations, ...