2025 will mark a significant change in the HVAC industry, specifically when it comes to refrigerants. With the stakes high, are businesses ready to have some difficult conversations with customers? Do ...

Extreme weather events, global carbon emissions and biodiversity concerns are rapidly accelerating the need for corporate sustainability action. For years, the private sector has been investing ...

The business case for internal communications is clear. According to McKinsey, healthy organizations—and overall health includes well-structured internal comms—"deliver three times the total ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Martha Marchesi While ...

Co-Founder of The Abbi Agency, a full-service agency focused on creative, digital and PR in travel and tourism, tech, and public affairs. In today’s Zoom era, internal communications play a crucial ...

You only have to look at global brewer Anheuser-Busch InBev, which saw sales drop by 26 percent in 2023 following consumer backlash to an influencer campaign, to understand the importance of a good ...

Effective leadership involves the aspect of communication. In today's fast-paced work environment, leaders must motivate their teams through words and actions. Authentic internal messages play a role ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

These creative internal communication hacks could be the secret weapon your team needs to boost productivity and actually enjoy staying in the loop. 44% of executives say poor communication leads to ...