Despite efforts to improve customer communications, life insurers are seen as unnecessarily complicating explanations of their policies, according to the J.D. Power 2024 U.S. Individual Life Insurance ...

Everly Life reports that 54 million women lack adequate life insurance, highlighting misconceptions and educational gaps ...

Life insurance and annuity providers using digital technology to interact with customers are receiving higher satisfaction scores, according to the latest reports from J.D. Power. Among both products, ...

Life insurance companies are trying to get younger people to buy their products, but they're having trouble because their communication is too complicated, a J.D. Power study finds. Confusing policies ...

The JD Power U.S. Life Insurance Study platform analyzes customers’ experiences with their individual life, group life, and/or annuity product(s). The study provides an understanding of the needs and ...

TROY, Mich.--(BUSINESS WIRE)--Could the latest generation of mobile apps and websites hold the keys to solving the decades-old challenge of customer apathy toward life insurance and annuities?

“Nationally, the total amount of life insurance coverage has increased, but much of that coverage was locked in years ago" ...