Forbes contributors publish independent expert analyses and insights. I write about transformative work practices for a changing world. We spend countless hours sending emails, crafting responses, and ...

Invisible work includes all the things employees do like answering email, attending meetings, and solving problems that are not necessarily in job descriptions or measured in any way. These things ...

I only get calls to work with teams when there are problems. I frequently start by interviewing or surveying the team members as to what they see as the primary problem. In my experience, two topics ...

Your email messages may be less than effective for several reasons. For example, your message may get lost in the sea of competing messages, and lengthy messages may not be read entirely or carefully.