Some businesses choose to become certified by the International Organization for Standardization. The organization sets standards for common global business practices and strives to improve quality ...

Procedure manuals are useful tools for a variety of employment settings. Whether employees need to know how to operate the copy machine or how to complete required health and safety training, a ...

ONE of the worst scenarios of office problems involves a very important job that cannot be completed by the support staff because of lack of information on procedures. Nearly every organisation ...