I read The Checklist Manifesto: How To Get Things Right eager to be enlightened. I wasn't. Don't get me wrong--it is a good book and likely a worthwhile read for almost anyone outside of industries ...

How simple, familiar tools like Excel—when used correctly and shared with everyone—can be used to very effectively support continuous improvement. George Husted, director of software and controls, ...

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Are you getting the maximum bang for your buck from your loyalty program? PROMO checks in with Dana LaSalvia, senior director of marketing at Rymax Marketing Services, who talks about 2013 trends, ...

Take a moment to try to think about all of the current projects going on within your business. Impossible, right? After all, there are marketing projects, new product development, IT upgrades … the ...

The onset of the coronavirus pandemic and its economic fallout are seriously disrupting operations at most U.S. nonprofits and stressing many of their stakeholders, including the neediest Americans.