A growing number of big-name retailers are quietly charging customers to return online purchases — a shift that industry ...

Retailers are bracing for "return-uary" as post-holiday returns are projected to exceed $800 billion nationwide this year.

In October, the National Retail Federation and Happy Returns published a report called the 2025 Retail Returns Landscape. The ...

Many retailers are extending their typical returns period for products bought during the holiday season. Here are the major ...

You might be one of the millions standing in line at customer service after Christmas to return a gift. Some stores will let you return anything, even without a receipt. Others have time limits and ...

The National Retail Federation says about 17 percent of the $1 trillion that will be spent on holiday shopping will be ...

It’s always hard to know exactly what to get the people in your life — whether it’s your significant other or your coworker at that White Elephant party. Sometimes you take a big swing and it’s a hit, ...

(WJAR) — Need to return an online order? Watch out for a restocking fee! For years, online retailers have made it easy for us with free shipping and free returns. Apparently, they made it too easy, ...

This year, the National Retail Federation says nearly three-quarters of all retailers now charge some sort of return or ...

Amazon is a go-to marketplace for millions of Americans, even more so with the holiday shopping season in full swing. Overall, consumers say they find the online retailer’s return policies to be ...

Amazon is a go-to marketplace for millions of Americans, even more so with the holiday shopping season in full swing. Overall, consumers say they find the online retailer’s return policies to be ...