ServiceNow Inc. today introduced a raft of new artificial intelligence features designed to help enterprises make their employees more productive. NYSE-listed ServiceNow provides a popular cloud ...

The workflow tool is complex to set up but automates a variety of manual processes, improving employees’ experience.

Integrated solution to reduce operational costs, increase agent efficiency, and improve customer satisfaction "Combining the most valuable features into a unified interface can transform the way we ...

Enterprise workflow software giant ServiceNow Inc. is beefing up its platform with yet another dose of generative artificial intelligence capabilities. The new features, which come as part of the new ...

New research shows the need for more seamless tech; 81% of IT professionals waste more than 10% of their workdays on process and tech inefficiencies Qualtrics and ServiceNow also released new research ...

Forbes contributors publish independent expert analyses and insights. Victor Dey is an analyst and writer covering AI and emerging tech. Enterprise software has never lacked ambition. Every few years, ...

SANTA CLARA, Calif. & SUNNYVALE, Calif. - ServiceNow (NYSE: NYSE:NOW) and Google (NASDAQ:GOOGL) Cloud have announced an ...

ServiceNow's revenue growth is increasingly driven by ARPU expansion as customer growth slows, with AI adoption fueling higher average spending per user. AI features, including Now Assist, are ...

Tupelo-based North Mississippi Health Services selected 3CLogic, a voice-enabling and cloud contact company, to boost its ServiceNow workflows. The health system uses ServiceNow’s IT Service ...