Target is aiming to spread the holiday cheer—and boost sales—one smile at a time. The retail giant is rolling out the “10-4 program,” requiring employees to smile when within 10 feet of a customer, ...
Shoppers at Target may soon notice a significant increase in friendly faces and warm greetings during their visits. The Minneapolis-based retail giant has confirmed it is implementing a new staff ...
What 10-4 is: Training that tells Target employees to smile or wave within ~10 feet and greet/offer help within ~4 feet Why Target’s doing it: To create a warmer, “Disney-like” experience, lift ...
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