Journey.ai Expands Secure End-to-End Automation in Zoom Virtual Agent with Payments, Authentication, Forms, & Signatures

Available Now, Journey.ai Enables Sensitive and Regulated Workflows to Be Resolved Inside Zoom Virtual Agent Without ...
No Jitter

Zoom updates its Virtual Agent

This most recent iteration of the virtual agent builds on Zoom AI Companion 3.0 to enable multi-step workflow automation ...
TMCnet

PCI Pal Advances AI-Driven Customer Engagement with Secure Payment Experiences for Zoom Virtual Agent

PCI Pal® (LON: PCIP), a global provider of secure payment and customer interaction solutions, today announced an expansion of its strategic relationship with Zoom Communications, Inc. (NASDAQ: ZM), ...

Zoom expands enterprise agentic AI platform to orchestrate workflows across collaboration and customer experience

New innovations include expanding AI Companion 3.0 more broadly across the Zoom platform and introducing custom AI agents to orchestrate ...
Nasdaq

Zoom unveils Virtual Agent 2.0 to power smarter, autonomous customer support via next-gen agentic AI

SAN JOSE, Calif., June 12, 2025 (GLOBE NEWSWIRE) -- Zoom Communications, Inc. (NASDAQ: ZM) today introduced Zoom Virtual Agent 2.0, the next evolution of the company’s self-service virtual agent. Now ...
Android

Zoom Virtual Agent aims to transform customer service

Videoconferencing giant Zoom has launched a new AI-powered conversational chatbot. Dubbed Zoom Virtual Agent, the new intelligent chatbot solution is touted to “transform the way businesses assist ...
Business Insider

Zoom introduces next-gen Zoom Virtual Agent to automate end-to-end customer resolution

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automation With 43% of consumers saying chatbots fail to resolve their ...
Geeky Gadgets

Zoom Virtual Agent conversational AI and chatbot launches

The development team and engineers at Zoom responsible for creating the excellent videoconferencing software provided so many with video communications during the pandemic. Have this week announced ...
CMS Wire

Zoom Extends AI Virtual Agent to Phone Service & Adds Content Hub

Zoom Communications announced the integration of its Virtual Agent with Zoom Phone on Aug. 18, creating an AI concierge that can handle incoming calls around the clock. The company also introduced ...
Hosted on MSN

Zoom Communications (ZM) Integrates Zoom Virtual Agent with Zoom Phone

Zoom Communications Inc. (NASDAQ:ZM) is one of the Most Undervalued US Stocks According to Wall Street Analysts. On August 18, Zoom Communications Inc. (NASDAQ:ZM) announced several new AI-driven ...
Neowin

Zoom introduces a virtual agent, IQ coach, co-working spaces, and more

At Zoomtopia 2022, Zoom unveiled several new features for the platform like the beta version of Zoom Mail and Calendar, a virtual IQ Coach, a virtual agent, and a hybrid co-working space. Zoom’s ...
Yahoo Finance

Zoom introduces next-gen Zoom Virtual Agent to automate end-to-end customer resolution

SAN JOSE, Calif., Feb. 24, 2026 (GLOBE NEWSWIRE) -- Today Zoom Communications, Inc. (NASDAQ: ZM) unveiled Zoom Virtual Agent 3.0 (ZVA), the next evolution in agentic automation. ZVA introduces a new ...