The best helpdesk software is Zendesk, with solid customization tools, exemplary help and support options, and more features than any helpdesk software we tested. However, this doesn’t mean Zendesk is ...

Over the years, the term "helpdesk" has become somewhat synonymous with customer support. And I can imagine why: It is software that helps manage queries from customers. But if you think about how a ...

Mojo Helpdesk does just fine in the day-to-day management of helpdesk tickets, and even offers some helpful functionality such as custom ticket forms. We're also really big fans of the Mojo Number ...

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