Collaborative and competitive communication approaches to conflict resolution are two of the five styles identified by Kenneth Thomas and Ralph Kilmann. The other three -- compromising, avoiding and ...

Communication is one of the major skills covered in cognitive behavioral therapy. Although therapy is often with an individual, relationship problems are a common focus of treatment. Helping someone ...

Click to share on X (Opens in new window) X Click to share on Facebook (Opens in new window) Facebook Design by Evelyn Mousigian. Everyone is familiar with the concept of assertiveness: the sweet spot ...

When people describe me, assertive is the last word they use. This has cost me a lot, both professionally and personally, because of missed opportunities. But can we learn to be more assertive? And ...

I have been called aggressive many times when I was simply trying to do my job well. If you have ever run into that mislabeling, or misinterpretation, or feel like you’ve been told to watch your tone, ...

One of the most common reactions people have when I talk about my work in addressing passive-aggressive behavior is an impassioned, “Passive aggression is so frustrating! I can’t stand ...