Hosted on MSN

Legal deflection programs for support services, not arrest, available in one-third of states as of 2024

As of September 1, 2024, there are 17 states with clear deflection pathways articulated in state law, steering people with substance use and/or mental health disorders away from incarceration, ...
KOIN 6

MultCo deflection center to open next week, providing drug users with alternative to jail

PORTLAND, Ore. (KOIN) – A Multnomah County deflection center that will serve as a touch point for drug users who wish to avoid jail time and instead opt for addiction treatment is set to open its ...
KGW8

4 arrested, 2 opt for deflection in Portland on first day under Oregon's new drug law

PORTLAND, Ore. — Since Sunday, four people in Portland have been connected to recovery services under a program called "deflection," including two during a police mission on Sunday, the first day that ...
KGW8

Multnomah County DA says his office is now charging those who fail to complete drug deflection

PORTLAND, Ore. — One way or another, changes are coming for Multnomah County's drug deflection program — though the details may depend on how much the county's district attorney and commissioners can ...
Forbes

The Deflection Playbook: Using Hypocrisy To Avoid Hard Questions

Scene from The hypocrite, engraving from a painting by Robert Smirke (1753-1845), illustration from the magazine The Illustrated London News, volume LIV, January 30, 1869. There is one psychological ...
Forbes

How Contact Centers Can Transition From Deflection To Resolution

How can automation be leveraged to make contact centers more efficient? If you asked this five years ago, you’d find recommendations like "point callers to the right channel," "highlight your ...