This introductory course is designed to introduce the concepts, tools, and techniques used in managing and measuring quality and productivity in a business environment. Throughout the course, students ...

This graduate-level course focuses on the principles and practices of quality management in modern organizations. You will develop an understanding of the theories, methodologies, and tools used to ...

The Clinical Quality Management Program, commonly referred to as QM, continuously and objectively assesses key aspects of individual and institutional performance with the intent of improving health ...

The role of construction safety professionals has significantly expanded over the past decade. The industry employs thousands of safety professionals, most of whom work for contractors (general or ...

You are doing all the right things to set up a solid quality management program, but it just hasn’t taken off. You do the work to set up checklists and project quality plans that can reduce ...

Prepare for roles as healthcare managers, health informatics managers and policy professionals. Information technology pervades every aspect of healthcare delivery today, providing access to rich and ...

In part one of this series we discussed how most organizations fall midway on the quality management continuum for their organizational structure, competence assurance and procedural adherence. Though ...