Can I dial '190' numbers on my VoIP plan? Last Updated: Monday 8 May 2023 Unfortunately, we don’t support calls out to '190' numbers (also known as 'premium' numbers) on our VoIP services.

Full fibre upgrade T&Cs: Additional external costs may apply. Currently only available for eligible residential customers with a FTTN or FTTC connection. Customers must sign up to an eligible ...

A technician may need to visit if your new address: Is being connected to the NBN network for the first time. Hasn’t had a phone line connected previously, or for a long period of time. Has NBN (or ...

Do I need to contact my previous provider? Last Updated: Saturday 8 Apr 2023 Yes, we recommend contacting them AFTER your service with us is up and running. This will give you the least downtime ...

Ever walked into your child’s room at 3am and found them busy gaming on a school night? Or have you struggled to switch off your devices telling yourself just “one more game” and suddenly the sun is ...

Priority Assistance is a service for residential customers who have (or have an individual at their residence who has been) diagnosed with a life-threatening medical condition. This service feature is ...

Your remote teams don't have to feel disconnected from each other. These 7 tips can help you build a company culture that your remote employees will love.

Aussie Broadband is opening a new office hub at Tralralgon, deepening the company's commitment to the Latrobe Valley and Gippsland area.

After much anticipation, the Accelerate Great program is finally here. Here's a look at what's coming over the coming weeks. Now and ongoing Base Management Planning Start aligning your service ...

What is internet speed and how much do you need? Find out what speed actually means so you can find the right plan for you. How to switch internet providers A step-by-step guide to changing internet ...

Overview It’s no secret that innovation can come from anywhere – something we know from our roots in regional Victoria. We wanted to support the next generation of the biggest thinkers from regional ...

What kind of router do I need for Multi-Gigabit plans? If you would like to broadcast multi-gigabit speeds over Wi-Fi, we recommend using a router with at least Wi-Fi 7 technology. Make sure any ...