At Qualtrics Experience Live in Sydney, leaders from Zip Co, Fonterra, Swyftx and Commonwealth Bank shared how AI is ...

A dataset attributed to Amtrak appeared on Have I Been Pwned, reportedly exposing customer emails, names, addresses and ...

New claims portal allows MGAs and insurers to offer self-service filing and real-time claims visibility, while cutting the ...

Nutshell reports that cloud innovations simplify CRM implementation, enabling quick setup and user adoption for businesses of all sizes.

Westland Insurance’s chief information officer did not set out to build a career in insurance. Yet after entering the sector ...

Palantir’s summary of the book is ominous. But even the company’s name is unironically ominous. The palantíri are crystal ...

Agentforce Operations, an AI-driven solution to streamline back-office processes, cut cycle times by 70%, and reduce errors ...

Agentforce Operations brings automation to the invisible work behind inventory, onboarding, and compliance-heavy processes.

As agentic AI moves from pilots to production, enterprises are discovering that the biggest gaps aren’t in the capabilities ...

Generative AI needs clear standards and accountability. As the OECD has repeatedly highlighted, AI is transformative but, ...

Google researchers uncovered a scam that floods your inbox, then sends fake IT support via Teams to steal your login ...

Most business software doesn’t talk to each other the way it should. Your sales team updates Salesforce, your support reps live in Slack, your project managers track work in Jira – and somewhere in ...