The study conducted by the Indiana Department of Homeland Security and external diagnostic laboratory Eurofins Scientific ...
In the quality world of contact centers, we used to live in the land of 2 percent. A handful of calls per agent per month, chosen at random, and we called it “QA.” It was closer to QA tourism than QA ...
Motley Fool Money reports that the median US household savings account balance is $8,000, with disparities across ...
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