The Windows App is Microsoft's one-stop shop for everything Windows launched via a rebranding exercise in 2024. According to Microsoft at the time, it "serves as your secure gateway to connect to Windows across Windows 365, Azure Virtual Desktop, Remote Desktop, Remote Desktop Services, Microsoft Dev Box, and more." Until, of course, it doesn't.

Microsoft has confirmed that the Windows 11 January 2026 Update is causing at least three major issues, rolling out fixes for two bugs.

The Windows updates from the January Patch Day are causing connection issues with Windows 365 and Azure Virtual Desktop.

The " We Couldn't Connect to the Update Service " error typically pops up during Windows Update checks. It means your PC can't reach Microsoft's update servers, often due to network glitches, corrupted files, or service disruptions. This isn't a rare issue – millions face it, especially after major Windows releases or network changes.

Windows 11 KB5074109 causes a black screen on some PCs, including those with an Nvidia GPU, and also freezes Outlook if you use POP.