Managing a Roblox or ER:LC community can feel like juggling a dozen tools at once, but AI-powered bots are changing the game.

A newly launched service from Kyndryl is designed to help businesses automate and control agentic workflows across the enterprise. The Agentic Service Management package combines a maturity model, ...

DOJ says Georgia Boards were out of compliance when not recognizing out-of-state licenses, something the Servicemembers Civil Relief Act spells out. DOJ Assistant Attorney General for Civil Rights ...

FedEx Freight details June 1 spin-off, sets stage for independent growth Leadership at FedEx Freight, the less-than-truckload subsidiary of Memphis-based global freight transportation and logistics ...

Promotion of Deep Tayal to Senior Vice President of Customer Service highlights KNAPP’s commitment to proactive, data-driven support and long-term customer success across North America KNAPP NORTH ...

What actually moves business forward varies by industry. Much like virtual receptionists, another example of digital labor, AI specialists “are not sentient, they never sleep. They don't go to the ...

MANHATTAN (CN) ­— A federal appeals panel on Tuesday overturned a lower court’s 138% increase of the song license fee rate charged to concert promoters, finding it “imposed unreasonable rates” on the ...

Service Oklahoma’s new modernized system for driver license and motor vehicle services is now operating statewide. The agency said the first day showed strong early results as staff members and ...

OKLAHOMA CITY (KFOR) — Oklahomans will soon see shorter wait times and a simpler process when renewing driver’s licenses, registering vehicles, and completing motor vehicle transactions. Beginning on ...

A surveillance camera, top right, and license plate scanners, center, are seen at an intersection in West Baltimore in April 2020. (AP Photo/Julio Cortez) NORFOLK, Va. (CN) — A federal judge sided ...

Service robots combine sensors, artificial intelligence, and autonomous movement to assist people in structured, real-world settings. Unlike industrial robots confined to factories, these systems ...