As part of CRN’s CEO Outlook 2026, here’s where top technology CEOs are placing their bets in 2026 and how they are relying on partners to help them tackle emerging technology opportunities.

Autonomous agents will soon run thousands of enterprise workflows, and only organizations with unified, trusted, context-rich ...

AI shows 14-55% task-level productivity gains, but 95% of enterprise AI pilots fail. Nobel economist projects only 0.5% ...

The human brain doesn’t remember everything verbatim. It remembers meaning. Patterns. Emotional weight. That’s the standard ...

How are data and AI being used to deliver value to customers and employees in the insurance industry? This is among the ...

Muskan Fnu receives a 2025 Global Recognition Award for measurable gains in telecom customer experience and operations, ...

Brightspeed allegedly faces major security breach as hackers claim access to over 1 million customer records including ...

Consumer Reports states that Verizon, Lively, AT&T, Optimum, and USCellular are phone carriers that customers should probably avoid.

New white-label platform analyzes 100% of customer conversations and delivers tasks, alerts, coaching, and executive ...

Businesses risk losing trust, sales and customer loyalty when they rely primarily on AI for customer service. When customers ...

Retailers incur significant opportunity costs when the analysis focuses only on known customers. This isn’t a critique of ...