Dua Lipa flashes her engagement ring in new photo with Callum Turner: 'It just keeps getting better' Florida freeze map update as nearly entire state under warning, advisory Young Georgia fan who ...

In an industry where first impressions matter and operational precision keeps customers coming back, how we train our newest team members can make or break service outcomes. Yet, too often onboarding ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. Steve Spangler is a teacher, businessman and Emmy ...

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NASA’s Jet Propulsion Laboratory announced on Monday, Oct. 13, it will be laying off 550 employees as part of its continued streamlining and restructuring plan, officials said. The layoffs are not ...

Roughly 700,000 federal employees are working without pay during the government shutdown, which recently became the longest in U.S. history. The shutdown has suspended the work of at least 600,000 ...

Employees who usually get along well are blowing up at each other. Managers are reporting that employees are having emotional outbursts in meetings and they’re not sure how to respond. That was the ...

The first few days at a new job can be nerve-racking for anyone. A welcoming office space helps ease those early jitters and sets the tone for a positive work experience. Research shows that 55 ...

Imagine having an employee who never sleeps, never takes a coffee break, and can handle repetitive tasks with flawless precision—all set up in just five minutes. It might sound like a scene from a sci ...

NOW. PUTTING SOME EMPLOYEES ON ADMINISTRATIVE LEAVE FOR AN INVESTIGATION WAS THE TOPIC OF A SPECIAL MEETING HELD IN MITCHELLVILLE TONIGHT. BUT DISAGREEMENTS BETWEEN CITY COUNCIL MEMBERS ENDED WITH ...