Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and ...

When will AI finally solve the complexity and cost of IT oversight, and how will this transformation take shape?

Ramp has shared the architecture of Inspect. This internal coding agent has quickly reached about 30% adoption for merged ...

Andrea Morgan-Vandome discusses how AI in retail has moved from "what can we do with our budget" to "how do we deliver ...

Artificial Intelligence - Catch up on select AI news and developments from the past week or so. Stay in the know.

Modern content platforms enable organisations to harness AI safely by embedding contextual insights directly within files, ...

Artificial intelligence has quickly become one of the most notable innovations in technology, changing how dental leaders deliver care and run practices.  Nine dental leaders recently connected with ...

These are among the trends some of the biggest technology CEOs have said to expect from AI in 2026 and how they are enabling ...

Explores moving from trust to proof in AI governance, highlighting signed intent, scoped authorization, and data-layer controls to reduce risk and enable AI.

OpenAI CFO Sarah Friar's call for “practical adoption” suggests the AI hype cycle is fading as companies demand measurable ...