When you're driving, both ChatGPT and Perplexity can answer questions and provide help that's well beyond Siri's modest ...

The Interactive Voice Response (IVR) poll commissioned by Postmedia says Smith has the support of 42 per cent of respondents, while Nenshi has the backing of 33 per cent. Longtime councillor Andre ...

Quiq reports that voice AI in banking enhances customer experience, improves operational efficiency, and automates inquiries ...

Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

Satish Barot is the Co-founder and Chief Technology Officer at Klearcom. He leads the company’s product innovation and technical strategy. The interactive voice response (IVR) landscape is moving ...

AUSTIN, Texas--(BUSINESS WIRE)-- CrowdStrike (CRWD) (NASDAQ: CRWD) today announced it has been recognized as a Customers’ Choice in the 2026 Gartner Peer Insights™ ‘Voice of the Customer’ for Managed ...

Cyara announced on March 31 new agentic testing and AI governance capabilities to help enterprises validate, monitor and control AI agents across voice and digital channels. The Austin-based company ...

Tension is building between legacy enterprise phone systems and a new, autonomous, agent-driven reality. For decades, the enterprise phone call has been the black box of CRM, creating a disconnected ...

On April 2, WBAL NewsRadio is opening the phones across Maryland for a full day of live conversation about the rising cost of living and the affordability challenges facing families across our state.

The first trailer for Spider-Man: Brand New Day was released earlier this week, and it left fans with plenty to discuss. The somewhat chaotic first look crammed a lot into its 2 minutes, 32 seconds, ...

WASHINGTON (AP) — The State Department is setting up 12 regional hubs to coordinate disaster and emergency humanitarian responses under the auspices of a new bureau that will oversee some of the ...