Salesforce, Inc. CRM shares have soared 8.5% over the past month. This surge has significantly outperformed the broader Zacks Computer – Software industry, which declined 4.4% during the same period.

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We’ll start with the most far-reaching addition, which the spec describes as “a new Iterator global with associated static and prototype methods for working with iterators.” The most exciting part of ...

Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...

At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

CRM and customer experience (CX) vendors are retooling their platforms to better integrate with existing business applications without employees realizing they’re using generative AI-powered ...

Winning contracts and growing your business with government stakeholders requires a well-structured approach to managing critical data and relationships while streamlining workflows and aligning ...

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now In the generative AI age currently sweeping ...

We always enjoy having Colin Fleming join us on the CRM Playaz show, and we really enjoyed catching up with him now that he's settled into his role as chief marketing officer of ServiceNow after being ...

Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed into ...