Discover the leading conversational AI platforms transforming enterprise customer interactions in 2026 with advanced features and capabilities.

As AI chatbots frustrate travelers during disruptions, some travel companies are considering charging extra to reach a human.

Hardware wallet giant Ledger is grappling with a data exposure incident, this time linked to its third-party payment processor, Global-e. An email notification sent to customers by Global-e and ...

Editor's note: This is the first installment of New Year, New You, a weeklong look at your financial health headed into 2026. U.S. military service members anticipate increases to their pay and ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Federal workers were guaranteed back pay once the government reopened. Some at the National Park Service are still waiting. By Maxine Joselow Reporting from Washington As many as 100 seasonal workers ...

NASHVILLE, Tenn. (WSMV) - Nashville Electric Service is offering a bit of relief for people impacted by the federal government shutdown and funding issues for the Supplemental Nutrition Assistance ...

As the federal government shutdown continues into its second month, military service members and their families who live within range of a commissary - and especially the 1.6 million holders of a ...

At age 84, Milt Horowitz is a scrappy fellow. He’s not one to get pushed around. The retired mathematics teacher from Montclair is very active, taking classes in music, sculpture and even running for ...

Amazon One Medical, the retailer’s primary care provider acquired in 2022, is launching a pay-per-visit virtual healthcare service for children ages 2 to 11, the company announced on Thursday. Message ...

A disgruntled customer torched a Spanish café after he was refused mayo, causing thousands of dollars worth of damage — which mayonnaise brand Hellmann’s has offered to cover after learning of the ...