ServiceNow tacked agentic AI onto a largely unguarded legacy chatbot, exposing customers' data and connected systems.

As part of CRN’s 100 Coolest Cloud Computing Companies of 2026, here’s a look at 20 innovative software companies that are ...

Discover how an AI text model generator with a unified API simplifies development. Learn to use ZenMux for smart API routing, ...

Google launches Universal Commerce Protocol (UCP) for seamless AI shopping. Open-source standard supported by 20+ partners ...

New integration empowers organizations to protect accounts, reduce fraud, and enhance trust across ServiceNow-powered contact centers ...

The new integration enables ServiceNow users and partners to simplify recruitment workflows through automated resume data extraction, enrichment, and job matching. With RChilli’s APIs now embedded ...

Enterprises face key challenges in harnessing unstructured data so they can make the most of their investments in AI, but several vendors are addressing these challenges.

The Indie Game Awards has withdrawn two awards previously given to Clair Obscur: Expedition 33, not because of the debate about what does and doesn't constitute an "indie" game, but because a ...

Even without clean fleet tax credits and cash-on-the-hood incentives, fleet managers are working hard to maximize their ROI on vehicle assets and reduce their total cost of ownership – and they’re ...

OpenAI offers app integrations in ChatGPT to allow you to connect your accounts directly to ChatGPT and ask the assistant to do things for you. For instance, with a Spotify integration, you can tell ...

Caroline Igo (she/her/hers) was a wellness editor at CNET and holds Sleep Science Coach and Stress Management certificates from the Spencer Institute. She received her bachelor's degree in creative ...