WASHINGTON, DC – The Federal Communications Commission has launched a sweeping proposal to push call center jobs back to the United States, tighten customer service standards, and crack down on ...

Massachusetts Representative Ayanna Pressley and a group of more than 100 lawmakers are calling on the Trump administration to press Israel to send a surge of ready-to-feed baby formula and other ...

Some districts will lose millions in funding because of the Oregon Department of Education’s reliance on poverty rates in a subset of 2024 Census Bureau data The head of Salem-Keizer Public Schools ...

Not long ago I handed Washington the blue print to stop unwanted robocalls. “The solution” as I called it followed on the heels of an absolutely woeful senate subcommittee hearing that left me ...

The Federal Communications Commission voted Thursday to look into the use of offshore call centers and ways to require phone operators to be proficient in “American Standard English.” The FCC is ...

The Federal Communications Commission advanced a plan to bring outsourced call center jobs back to the U.S., voting Thursday to open the proposal to public comments and paving the way to adoption ...

Formula 1 fans call FIA’s last-minute Japanese Grand Prix qualifying rule change “damage control.” Formula 1 has confirmed a rule adjustment ahead of the 2026 Japanese Grand Prix weekend, reducing the ...

Spectrum is closing its call center in Appleton, according to a Charter Communications notice on March 18 to the Wisconsin Department of Workforce Development. The notice to DWD said Spectrum, the ...

Food safety is king. Anyone in the industry will tell you that. But if there’s a lesson to learn from the recent cereulide in infant formula case, it’s that food safety threats aren’t always obvious.

AUSTIN, Texas & INDIANAPOLIS & SILVERSTONE, England--(BUSINESS WIRE)-- Core Scientific, Inc. (“Core Scientific” or the “Company”), a leader in digital infrastructure for high-density colocation, and ...

The Federal Communications Commission announced last week that it wants to crack down on call centers. No one likes dealing with customer service over the phone, but don’t be surprised if this ...

Amidst local concerns about the future of the Corpus Christi Army Depot, national officials visited the installation on March 6. In recent years, the workload at the depot has shrunk, leading to a ...