ServiceNow Ticketing System Tutorial for Beginners | IT Help Desk Lab
6:42
YouTubeSIDNEY STEPHEN
ServiceNow Ticketing System Tutorial for Beginners | IT Help Desk Lab
In this video, I walk through a hands-on ServiceNow ticketing system lab to demonstrate how to create, manage, and resolve IT support tickets — just like you would in a real help desk environment. This is part of my journey into tech as I build practical experience for IT support and help desk roles. Whether you’re preparing for your first ...
7.8K views8 months ago
Shorts
IT Support Levels Explained | L1 vs L2 vs L3 Support | Help Desk, Technical & Specialist Roles
0:16
42.7K views
IT Support Levels Explained | L1 vs L2 vs L3 Support | Help Desk, Technical & Specialist
Network Educative
Still paying for software nobody uses? Fix it fast.
0:07
42.5K views
Still paying for software nobody uses? Fix it fast.
SysAid
Help Desk Skills
12 essential skills you need in a help desk job
17:08
12 essential skills you need in a help desk job
YouTubeJobskillshare Skills-Based
7.8K viewsOct 20, 2018
Practical Help Desk - Learn IT Fundamentals in 9 Hours
9:23:20
Practical Help Desk - Learn IT Fundamentals in 9 Hours
YouTubeThe Cyber Mentor
66.3K views4 months ago
Basic Help Desk hands-on skills before Interview
19:12
Basic Help Desk hands-on skills before Interview
YouTubeJobskillshare Skills-Based
52.1K viewsApr 20, 2018
Top videos
IT Help Desk: Microsoft 365 & Teams: Ticket Processing Essentials
26:37
IT Help Desk: Microsoft 365 & Teams: Ticket Processing Essentials
YouTubeCrow Canyon Software
2.1K viewsMay 31, 2022
How to Build a Help Desk (Ticketing) System (+ Free Template)
7:27
How to Build a Help Desk (Ticketing) System (+ Free Template)
YouTubeSoftr
8K viewsAug 16, 2023
Top 5 Help Desk Software for Customer Services in 2025
8:01
Top 5 Help Desk Software for Customer Services in 2025
YouTubeBe Productive
7.2K views4 months ago
Help Desk Software
7 Best Helpdesk Software & Ticketing Systems for 2025 (Ranked by Best Use Cases)
13:42
7 Best Helpdesk Software & Ticketing Systems for 2025 (Ranked by Best Use Cases)
YouTubeBusiness Solution
10K viewsNov 13, 2024
OneDesk - Help Desk Product Demo (2025)
9:57
OneDesk - Help Desk Product Demo (2025)
YouTubeOneDesk Software
95 views4 months ago
ServiceDesk Plus overview demo
1:17:13
ServiceDesk Plus overview demo
YouTubeManageEngine
59.8K viewsSep 21, 2023
IT Help Desk: Microsoft 365 & Teams: Ticket Processing Essentials
26:37
Find in video from 02:00Overview of Ticket Processing
IT Help Desk: Microsoft 365 & Teams: Ticket Processing Essenti…
2.1K viewsMay 31, 2022
YouTubeCrow Canyon Software
How to Build a Help Desk (Ticketing) System (+ Free Template)
7:27
How to Build a Help Desk (Ticketing) System (+ Free Template)
8K viewsAug 16, 2023
YouTubeSoftr
Top 5 Help Desk Software for Customer Services in 2025
8:01
Top 5 Help Desk Software for Customer Services in 2025
7.2K views4 months ago
YouTubeBe Productive
ServiceNow Incident Management, Service Desk/Help Desk Ticketing System, mini Crash Course
25:59
Find in video from 06:45Using the Help Desk
ServiceNow Incident Management, Service Desk/Help Desk Ticketing …
158.9K viewsJul 9, 2022
YouTubecobuman
10 IT Help Desk Best Practices for MSPs and IT Teams
3:42
10 IT Help Desk Best Practices for MSPs and IT Teams
187 views7 months ago
YouTubeConnectWise
Learn I.T. Ticketing Systems - Help Desk Series
20:19
Find in video from 01:00Overview of Solarwinds Service Desk
Learn I.T. Ticketing Systems - Help Desk Series
176.5K viewsJul 31, 2020
YouTubeIT Career Questions
Help Desk Call Handling Guide and Procedure Template
8:24
Find in video from 01:51Customer Service
Help Desk Call Handling Guide and Procedure Template
58.1K viewsFeb 8, 2020
YouTubecobuman
10:35
Helpdesk Overview | Odoo Helpdesk
42K viewsJan 27, 2023
YouTubeOdoo
13:42
7 Best Helpdesk Software & Ticketing Systems for 2025 (Rank…
10K viewsNov 13, 2024
YouTubeBusiness Solution
8:48
10 Service Desk Automation Ideas You Need to Apply ASAP
2.1K viewsMar 5, 2025
YouTubeInvGate
4:11
How to Build a Service Desk in Just 5 Minutes (Beginners Tutorial)
7.4K viewsApr 19, 2022
YouTubeInvGate
4:10
HelpDesk Product Demo
3K viewsSep 15, 2023
YouTubeLiveChat
38:10
Help Desk AI: How AI is Transforming Help Desk Support
133 views6 months ago
YouTubeCrow Canyon Software
6:20:04
HELP DESK/IT SUPPORT TECHNICAL TEST PREPARATION
123.3K viewsMay 3, 2022
YouTubeJobskillshare Skills-Based Platform
1:00:16
Find in video from 01:39Overview of IT Helpdesk
Use Microsoft Teams as Helpdesk
6.8K viewsOct 1, 2021
YouTubeCrow Canyon Software
5:19
05 | How To Use Service Desk Ticketing System | Spiceworks | L…
1.5K viewsMar 12, 2025
YouTubeTechnophilia
10:34
Find in video from 01:14Enabling Zia in Services Plus
Meet Zia: ServiceDesk Plus' AI-powered virtual assistant! [On-pre…
6.4K viewsNov 13, 2024
YouTubeManageEngine
42:51
E1: Getting started with ServiceDesk Plus - Masterclass 2025
5.5K viewsMar 6, 2025
YouTubeManageEngine
49:56
Find in video from 14:01Adding a Service Desk
ServiceNow Incident Management Free Course for Help Desk Analyst…
37K viewsJun 2, 2024
YouTubecobuman
21:40
The Top 10 Most Common IT Help Desk Tickets in 2026
25.8K viewsJun 23, 2024
YouTubeJamesyTech
9:17
HCL Service Desk job Preparation 2025 | Full interview preparation g…
4.9K viewsFeb 3, 2025
YouTubeCallme Pandey Ji
24:17
Find in video from 15:00Team Member Support
Technical Support Mock interview || Preparation || Technical Question…
30K viewsJul 19, 2024
YouTubeCallme Pandey Ji
6:17
HCL Service Desk Recruitment Process 2025 | HCL Selection Pro…
4.6K viewsApr 6, 2025
YouTubeCallme Pandey Ji
15:45
ServiceNow IT Support Ticketing System Training | Updated Demo
35.9K viewsMay 9, 2024
YouTubeJobskillshare Skills-Based Platform
15:17
Find in video from 01:26Using the Help Desk Dashboard
Use Outlook as Helpdesk Ticketing & Incident Management System - …
17.4K viewsMay 18, 2022
YouTubeAssistMyTeam
1:10:16
Find in video from 10:00Creating Helper Tables
How to Build a Microsoft Access Help Desk Trouble Ticket Databas…
33.3K viewsJan 10, 2022
YouTubeComputer Learning Zone
6:06
Help Desk and Customer Service Call Handling Procedures
16K viewsApr 14, 2018
YouTubecobuman
3:29
01 | Understanding IT Help Desk | Learning IT Help Desk
486 viewsMar 1, 2025
YouTubeTechnophilia
3:02
How to Use AI Help Desk Software for Better & Faster Support
710 viewsNov 25, 2024
YouTubeProProfs
See more videos
Static thumbnail place holder